Billingual Technical Support L1

First Name *

Last Name

Phone *

Email *

Resume *

Conversational English Level *

What is your expected Gross Pay (MXN)? *

Can you describe your experience providing first-level technical support, specifically working with Microsoft 365 and managing user accounts in Active Directory or Entra ID? *

This role requires hands-on infrastructure support; what is your experience troubleshooting network connectivity (TCP/IP, Wi-Fi, VPN) and performing basic diagnostics on Fortinet equipment? *

Are you fully comfortable troubleshooting and documenting tickets in advanced English? *

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