Coordonnateur(trice) de projet – Équipe Support at Xideral

First Name *

Last Name

Email *

Phone *

Resume *

What is your expected salary? *

What is your proficiency level in the French language? *

How many years of experience do you have coordinating IT projects and/or application or production support teams? *

Can you describe your experience coordinating application or operational support in a 24/7 production environment, including on-call (on-duty) processes and critical incident management? *

How many years of experience do you have with ITSM processes and ServiceNow, particularly incident management, operational support, and/or on-call management? *

Can you provide an example of a critical operational issue where you had to take the lead, unblock the support team, coordinate multiple stakeholders, and drive the issue toward resolution? *

What experience do you have with Agile or SAFe environments, including working as a Scrum Master or Agile Coach, and have you also managed team budgets, timesheets, purchase orders, or procurement activities? *

What kind of work permit do you have to work in Canada? *

See all the jobs at Xideral here: http://xideral.recruiterbox.com/jobs

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